Frequently Asked Questions

General Questions

  1. What services does Sun Valley Auto Repair offer?
    • Sun Valley Auto Repair provides a wide range of services, including routine maintenance like oil changes and tire rotations, digital vehicle inspections, engine diagnostics, brake repair, A/C service, transmission services, and more. We also offer specialized BG services and fleet vehicle maintenance.
  2. Do you work on all makes and models of vehicles?
    • Yes, we work on all makes and models, including domestic and foreign vehicles. Our certified technicians are experienced and equipped to handle any vehicle type.
  3. What are your operating hours?
    • Our shop is open Monday through Friday from 8:00 AM to 5:00 PM [closed noon-one daily for lunch]. We are closed on weekends and major holidays.
  4. How can I schedule an appointment?
    • You can schedule an appointment online through our website here, or give us a call during our operating hours 330-473-7292. We also offer walk-in services based on availability.
  5. What types of payment do you accept?
    • We accept cash, major credit cards, and debit cards. For larger repairs, we offer financing options to help spread the cost.

 

Services & Maintenance

  1. How often should I have my vehicle serviced?
    • We recommend following your vehicle manufacturer's maintenance schedule. For general upkeep, an oil change every 3,000-5,000 miles and a full vehicle inspection every 6 months is ideal to ensure your vehicle runs smoothly.
  2. What is a digital vehicle inspection, and how does it benefit me?
    • Our digital vehicle inspection provides a comprehensive look into your vehicle’s condition. Our technicians take photos and record detailed information, allowing you to see exactly what we find and make informed decisions about your vehicle’s maintenance.
  3. Do you offer a warranty on your services?
    • Yes, we offer a 3-year/36,000-mile warranty on our services, ensuring you have peace of mind when your vehicle is repaired at Sun Valley Auto Repair.
  4. What is included in your tire care package?
    • Our tire care package includes a detailed inspection, rotation, and alignment services. It also features a comprehensive warranty and guidelines for maintaining your tires.
  5. Do you offer fleet services for businesses?
    • Yes, we provide priority service for fleet vehicles, including customized maintenance schedules, pickup and delivery services, and detailed documentation for fleet managers to keep your vehicles running efficiently.
  6. What’s included in an oil change at Sun Valley Auto Repair?
    • Our oil change service includes replacing the oil and filter, checking fluid levels, inspecting essential components, and a complimentary digital vehicle inspection to ensure your car is in optimal condition.
  7. Do you provide maintenance reminders for my vehicle?
    • Yes, we offer maintenance reminders via text or email, helping you stay on top of essential services and ensuring your vehicle remains in good shape.

 

Customer Convenience